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Echo 1.2

The smarter way to manage IT support

Echo streamlines ticket intake and accelerates resolutions with agent suggestions, and a growing knowledge base.

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Submit Tickets

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Suggest Solutions

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Resolve Faster

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Store Proven Solutions for reuse

Everything you need to resolve faster

Built for end users, agents, and managers.

Issue Submission Forms

Users can submit issues via their designated dashboard.

Agent Suggestions

IT agents add resolution suggestions that appear directly in context to the corresponding ticket for faster fixes.

Knowledge Base

Application admins have access to the knowledge base to update and delete data.

Start resolving tickets faster

Create your workspace and publish your first adaptive form in minutes.

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