Basic Ticket submission form
This includes subject, description, category and priority.
- Current MVP for ticket submissions
These features are subject to change throughout the development or this project.
This includes subject, description, category and priority.
This includes subject, description, category and priority.
End users can review their historical ticket submissions. IT agents can track their performance via the percentage of tickets resolved in the performance dashboard
The application manager i.e. Me, can access an overview of all the data stored in the current db file
Role-based access patterns secure data handling, SHA256 password hashing implemented using the python hashlib python library secures passwords.