{% extends "base.html" %} {% block title %}Team Performance – Echo{% endblock %} {% block content %}

Team Performance

End Users

{% if end_users and end_users|length > 0 %}
{% for end_user in end_users %} {% endfor %}
Name Email Tickets Submitted Active Joined
{{ end_user.full_name or '' }} {{ end_user.email }} {{ ticket_count.get(end_user.id, 0) }} {{ 'Yes' if end_user.is_active else 'No' }} {{ end_user.created_at.strftime('%Y-%m-%d') if end_user.created_at else '' }}
{% else %}
No users found.
{% endif %}

IT Agents

{% if it_agents and it_agents|length > 0 %}
{% for it_agent in it_agents %} {% endfor %}
Name Email Solutions Recommended Active Joined
{{ it_agent.full_name or '' }} {{ it_agent.email }} {{ resolution_count.get(it_agent.id, 0) }} {{ 'Yes' if it_agent.is_active else 'No' }} {{ it_agent.created_at.strftime('%Y-%m-%d') if it_agents.created_at else '' }}
{% else %}
No users found.
{% endif %}
{% endblock %}