| Name | Tickets Submitted | Active | Joined | |
|---|---|---|---|---|
| {{ end_user.full_name or '' }} | {{ end_user.email }} | {{ ticket_count.get(end_user.id, 0) }} | {{ 'Yes' if end_user.is_active else 'No' }} | {{ end_user.created_at.strftime('%Y-%m-%d') if end_user.created_at else '' }} |
| Name | Solutions Recommended | Active | Joined | {{ it_agent.full_name or '' }} | {{ it_agent.email }} | {{ resolution_count.get(it_agent.id, 0) }} | {{ 'Yes' if it_agent.is_active else 'No' }} | {{ it_agent.created_at.strftime('%Y-%m-%d') if it_agents.created_at else '' }} | {% endfor %}
|---|